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#1 2015-07-26 18:20:57

Theghit
Membre
Inscription : 2015-07-26
Messages : 7

Bug report - Show unread badge not working

Hi everyone,

Thanks for your great app that I'm using everyday with pleasure.
I recently changed my iPhone 6 for an iPhone 6 plus, and the unread badge is not working on this machine. I don't understand why, it worked on the iPhone 6, it works on an iPad Mini, but not on this iPhone 6 Plus. I tried reinstalling the app several times, even though after an hard reset. It was a clean install, I did not restore from an iTunes or iCloud save. I'm on iOS 8.4.

Thanks for your help.

Alex.

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#2 2015-07-27 18:39:57

Pascal
Administrateur
Inscription : 2010-12-03
Messages : 124

Re : Bug report - Show unread badge not working

Hi,

Did you select the option in the settings ? (By default, it's off).


    cool      Pascal

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#3 2015-07-27 18:50:45

Theghit
Membre
Inscription : 2015-07-26
Messages : 7

Re : Bug report - Show unread badge not working

Yes of course ;-)

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#4 2015-07-28 18:27:32

Pascal
Administrateur
Inscription : 2010-12-03
Messages : 124

Re : Bug report - Show unread badge not working

I mean, in the app settings and in general settings ?


    cool      Pascal

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#5 2015-07-29 07:49:18

Theghit
Membre
Inscription : 2015-07-26
Messages : 7

Re : Bug report - Show unread badge not working

Well I haven't found any setting concerning TinytinyRSS in the General settings.

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#6 2015-07-31 06:25:11

Pascal
Administrateur
Inscription : 2010-12-03
Messages : 124

Re : Bug report - Show unread badge not working

Here :

Settings > General > Background App Refresh


    cool      Pascal

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#7 2015-07-31 08:31:24

Theghit
Membre
Inscription : 2015-07-26
Messages : 7

Re : Bug report - Show unread badge not working

Yes, eveyrhting is set up :

In General settings :

IMG_0020.PNG

In TinyReader settings :

IMG_0021.PNG

I have unread items :

IMG_0022.PNG

But nothing on the app :

IMG_0023.PNG

Dernière modification par Theghit (2015-07-31 08:33:02)

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#8 2015-08-01 16:22:46

Pascal
Administrateur
Inscription : 2010-12-03
Messages : 124

Re : Bug report - Show unread badge not working

Everything seems ok, I've no explanation why this doesn't work ...
Are you using same iOS version on your devices ?


    cool      Pascal

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#9 2015-08-01 16:37:35

Pascal
Administrateur
Inscription : 2010-12-03
Messages : 124

Re : Bug report - Show unread badge not working

Do you have a Mac with Xcode to take a look at the log file ?


    cool      Pascal

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#10 2015-08-01 16:40:22

Theghit
Membre
Inscription : 2015-07-26
Messages : 7

Re : Bug report - Show unread badge not working

Yes I'm on the latest iOS version on every device.
Yes for XCode but could you explain to me how to look at the log ?

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#11 2015-08-01 18:50:26

Pascal
Administrateur
Inscription : 2010-12-03
Messages : 124

Re : Bug report - Show unread badge not working

With Xcode 6.4 :

Plug your device
In Xcode, select Window -> Devices
Select your device in the list
On the lower right, you can look at the console (click on the arrow icon in bottom left of the right panel if the console is not displayed)

Open the log file in a text editor and check for "tiny Reader" log (you van save the fil with le down arrow at the bottom right). You should find some lines like

Aug  1 20:45:54 iPhone-6 tiny Reader[5872] <Warning>: updateAppBadge

or any error message (I'm not sure that I've logged every error)


    cool      Pascal

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#12 2015-08-09 16:31:11

psychedelia
Membre
Inscription : 2015-08-05
Messages : 3

Re : Bug report - Show unread badge not working

Same issue here! Using latest iOS.

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#13 2015-08-29 07:37:46

Barni
Membre
Inscription : 2015-08-29
Messages : 1

Re : Bug report - Show unread badge not working

Same problem here. Latest iOS on iPhone 5S. All settings done. Just reinstalled the app. No Badge?

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#14 2015-08-29 09:18:23

Pascal
Administrateur
Inscription : 2010-12-03
Messages : 124

Re : Bug report - Show unread badge not working

I need to reproduce the bug because everything works fine for me.
Perhaps it's a change in the TT-RSS API (getUnread method). My TTRSS version is 20150616-9.
If you have a more recent version, can somebody give me a test access on your tt-rss to make some tests ?


    cool      Pascal

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#15 2015-08-31 06:22:50

Theghit
Membre
Inscription : 2015-07-26
Messages : 7

Re : Bug report - Show unread badge not working

Hi Pascal,

I don't know where to find the API version. My TinyTinyRSS version is the 1.15 (the latest).
And for XCode I had a very old version, so it didn't recognized my iPhone 6 Plus !

I created a user for you if you want to test :

Adress : http://rss.guitard.me
User : pascal
Password : pluchon

Regards,

Alex.

Dernière modification par Theghit (2015-08-31 06:25:41)

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#16 2015-09-01 13:59:03

Pascal
Administrateur
Inscription : 2010-12-03
Messages : 124

Re : Bug report - Show unread badge not working

Hi Alex,

So, I added a subscription to the test account (and activated the API), connected to TTRSS with my iPad, synced, gone to the home screen and the Apps shows the unread count (50 in my case).

So the problem is not there, and I've no clue why this happens sad

I think that I need to add some log file in a beta version so you can send me more details. I'll try to work on it soon (I've already a beta that I'm going to release first).


    cool      Pascal

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#17 2015-09-01 14:21:14

Theghit
Membre
Inscription : 2015-07-26
Messages : 7

Re : Bug report - Show unread badge not working

OK, thanks smile

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